Within this Privacy Policy, any mention of “you” means anyone who may provide information to us, one of our customers, or our website. If you have any comments or suggestions, we will be happy to receive them at our agent's address or by email: sales@flowerswunders.com. This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures in place to ensure the privacy of your information. Finally, this Policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the Site directly or through another site, you agree to the applications detailed in this policy. Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in the manner set out in this Privacy Policy. We will collect information where necessary or directly relevant to our dealings with you. We will retain your data if we are required to do so by law or to use it for the purposes for which it was collected.
You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special electronic account on the site that you access using your username and password.
1. Data we collect
We may need to collect your information if you want to place an order for an item from our website.
We collect other necessary data to secure any potential claims that may arise later, and to provide you with the services available to us. Example: name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details i.e. payment card details or bank account details.
The information you provide is used to provide you with information about the products and services available to us that you request, to verify the financial transactions you make online and to manage your account. This information is also used in auditing the downloading of data from the site, identifying site visitors, developing site page designs and/or contents, and allocating them to users. We conduct numerous researches related to demographics, and send useful or requested information to the user. Communication takes place via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.
We may pass on your name and address to a third party in order to deliver your order to you (for example, a delivery person or supplier).
We may contact you on your phone number to inform you of any update regarding the status of your order or any announcement about our latest discounts and promotions.
Our agent manages financial transactions online. What you must do is provide accurate and not misleading information to the agent or site, and you must always update it and inform us of changes.
We may be able to store details of your current order on our website but cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will make soon. You can also manage your address details, banking details and any newsletter you have subscribed to. You should also pledge to deal with complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. Because you cannot access this information, you cannot bear any responsibility resulting from the misuse of passwords unless this misuse arose from a mistake on our part.
Credit cards and protection against electronic fraud
We may seek the help of competent authorities to protect your data from electronic commercial fraud in order to help us confirm the data of customer orders placed on the site. Below is a brief guide on how these parties use your data. Please contact us if you would like to know more information about this topic or about the commercial fraud protection agencies associated with us. Your data is used in the following ways:
We will search the Commercial Fraud Protection Authority (FPA) for information for orders made on the Site.
We will use the information provided to us by the Fraud Protection Authority (FPA) to help us verify the details of your order made on the site.
If you send false or inaccurate information and a case of commercial fraud is detected, the case will be referred to the electronic fraud protection authorities (FPA).
Other uses of your personal information
We may use your personal information in opinion polls and marketing research, according to your desire, for statistical purposes while ensuring its complete confidentiality. You also have the right to withdraw at any time. We do not send any answers to a third party. Your email address will not be disclosed unless you wish to participate in the competitions. We keep survey answers in a place completely separate from your private email.
We may send information about us, or about the site or our other sites, or about our products, sales, sales offers, bulletins, or anything else related to the companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part thereof), please click the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days of receiving your notification. We will contact you to inquire about information if it is not clear.
Some data may be used, while maintaining full privacy and confidentiality on the site, for other purposes, including verifying their whereabouts and following up on their visit to the site or the links contained in the e-mail.
